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ReminderDesk™ Benefits
- Web based access in that results could be viewed from any computer.
- All you need is an Internet and your existing software with appointment scheduling. There is nothing for you to buy or install. It’s just that easy!
- ReminderDesk™ sends out reminder notifications by four (4) ways:
- outbound phone call,
- SMS text message with call back feature,
- leave message on their Answering Machine,
- and Email reminders.
- Unlike most other competitor products, ReminderDesk™ can dial up to three (3) alternate numbers including home, cell and work phone numbers in any pre-defined order.
- Customize the IVR script (how you want to play the audio message) using our user friendly web interface.
- Customize the text for SMS message and email reminders.
- Use Text-to-Speech (TTS) or pre-recorded audio by your own voice or by professional voice talent.
- Configure how many days prior to appointments you want to remind patients.
- Configure how many total attempts to try before marking the call as suspended.
- Configure to or not to leave messages after certain unsuccessful call attempts in the answering machine.
- Leave different messages for a live person answering the phone and for answering machines.
- Configure dialing up to two (2) different periods within a day and to not call during weekends and holidays.
- Takes input from patients to confirm or cancel the appointment.
- View real-time status on the remind calls.
- ReminderDesk’s web-based Admin Interface has user friendly graphical display of reminder call status (color coded calendar with visual status of Confirmed, Canceled, Answering Machine, and Suspended status icons), detailed call activity list, generate reports and many more.
- Do not call directory.
- Fully HIPAA compliant by restricting the user access using logins and industry-standard SSL encryption.
- Low monthly fee and quick return of investment.
- Multiple locations and multiple physicians can be configured easily.
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ReminderDesk Brochure
ReminderDesk Presentation