Within the ITFrontDesk product line are four of our flagship products that automate most of your front desk needs. They are:

1. AppointmentDesk^TM – Automated phone based and online based self-serve scheduler
2. ReminderDesk^TM – Appointment reminders with confirmation via outbound phone call, 2-way SMS text and email
3. LabResultsDesk^TM – Test results message delivery to your patients using our secured digital voice messaging system and online access 24/7.
4. ReservationDesk^TM – Capacity based event reservation by your customers 24/7 via online or phone.

Our products can be purchased in two ways: 1) Turnkey Appliance for a one time purchase, and 2) Software as a Service for a small monthly fee.

Our appliance is an ultra-small form factor nettop computer from Acer. With built-in wireless connectivity, the appliance can be connected to the Internet either by Ethernet cable or WiFi. Its dimensions are 7.6 x 7.6 x 1.4 and it weighs just 2.2 pounds. There is no need to connect a monitor, keyboard, or mouse for operation.

How does it work?

Step 1: Connect its power cord.

Step 2: Connect to the Internet (via Ethernet cable or Wi-Fi).

Step 3: Switch it on.

You can access the administrative console from any computer by opening a browser and typing www.itfrontdesk.com/remindadmin on the address bar and login.

Click here for Pricing Info.

If you want to avoid the expense and complexity of running these systems internally and simply want to enjoy the benefits of using the software, then SaaS is the best solution for your needs.

Hosting Specification:

• Hosted on Enterprise class servers and protected by multiple firewalls.
• Enterprise grade internet bandwidth with failover internet.
• Redundant failover servers, internet hosting and UPS power supply.
• Daily backup and disaster recovery.
• Multi-port system which handles several calls simultaneously.
• 24 x 7 customer support.
• Local area code phone number in your area for your customers to dial for appointments.
• Optional Toll-free phone number for your customers to dial for appointments.

Click here for Pricing Info.