ReminderDesk™

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ReminderDesk™ Overview

Appointment Reminder & Confirmation Service

ReminderDesk™ is an extension for our product AppointmentDesk™ and integrates well together. It is appointment reminder scheduler software that automatically dials your customer’s phone number one or two days prior to a scheduled appointment to remind them of an upcoming appointment.

Our phone reminder service is very unique because not only does it remind the customer of the appointment, but also confirms the appointment by collecting input from your customer, decreasing the amount of no-shows. ReminderDesk can be used with any appointment scheduling software including EMR/PMS systems.

It can be configured to dial up to three (3) different alternate phone numbers such as home, work and cell numbers including sending SMS text messages to specified numbers.

Interested in ReminderDesk™? Please fill out the quote form now.

There are three (3) ways ReminderDesk™ can be used:

  1. If used with AppointmentDesk™, you do not have to do a thing. ReminderDesk™ automatically sends out reminders to your customers and updates appointment scheduling.
  2. If used with your existing EMR software, you can purchase bridge software from X-Link that will automatically synchronize appointments in real-time from your EMR or PMS (or any appointment scheduling software) you have to our system.
  3. ITFrontDesk can write a custom bridge interface at no cost to you for exporting daily appointments from your EMR software and importing to our system. Most scheduling software includes a data export or save-to-disk feature that creates the required data file within seconds. This could be fully or semi-automated depending on the willingness of your EMR vendor in providing the necessary API and/or access to their database/file system.

Human Answer - Answering Machine - SMS Text - Email

Features

Who can benefit from this product?
Key Benefits
  • Huge cost savings.
  • Free your staff to take on other responsibilities.
  • Reduce your no-shows.
Product Literature
How does ReminderDesk™ work?

Integrated with our product AppointmentDesk™, you do not have to do a thing. ReminderDesk™ automatically sends out reminders to your customers. It is fully automated.

AppointmentDesk - ReminderDesk - Dial Customer - Record in AppointmentDesk

If you want to use our product ReminderDesk™ independently of your appointment scheduling software, the process is a little more involved.

STEP 1: Upload patient’s schedule. STEP 2: Make your reminder calls. STEP 3: Check call results on the web.

  1. Upload patient’s schedule.
  2. Make your reminder calls.
  3. Check call results on the web.